Outlook - missing "Search Folders" for Delegates view of managers mailfile
· Apologies that this is a bit wordy but wanted to give a bit of background before stating the issue. I work in a corporate environment where our mail is hosted by Microsoft and users have an *.ost file on laptops. Users have the ability to use "Search folders" option in the left hand navigation pane and can create new searches enabling them to have an "All Mail" view. Some clients have delegate access to a managers mailfile which again works fine and they have the "Search folders" view since they are looking at the managers mailfile on the server. However, some of the delegates have a local cached copy of the managers mailfile as a result of the time taken to open Outlook (due to reasons including a) the fact that some admins and managers are on different MS servers in different continents and b) the managers large mailfile). This again all works pretty well except that the caching of the managers mailfile results in the fact from the Delegate's perspective that they no longer see the managers "Search Folders" and hence can't do an all mail search to find emails that the manager or another delegate may have filed out of the Inbox Any idea's would be welcome
January 27th, 2011 7:43am

· Apologies that this is a bit wordy but wanted to give a bit of background before stating the issue. I work in a corporate environment where our mail is hosted by Microsoft and users have an *.ost file on laptops. Users have the ability to use "Search folders" option in the left hand navigation pane and can create new searches enabling them to have an "All Mail" view. Some clients have delegate access to a managers mailfile which again works fine and they have the "Search folders" view since they are looking at the managers mailfile on the server. However, some of the delegates have a local cached copy of the managers mailfile as a result of the time taken to open Outlook (due to reasons including a) the fact that some admins and managers are on different MS servers in different continents and b) the managers large mailfile). This again all works pretty well except that the caching of the managers mailfile results in the fact from the Delegate's perspective that they no longer see the managers "Search Folders" and hence can't do an all mail search to find emails that the manager or another delegate may have filed out of the Inbox Any idea's would be welcome
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January 27th, 2011 3:31pm

Symptom: The “Search Folders” folder appears in the primary mailbox, but if you add a second mailbox, you can’t see a search folder for the additional mailbox Explanation: Due to design change in outlook 2007 and 2010, this behavior will appear when you enabled the “Download Shared Folders" option Workaround: Uncheck the “Download Shared Folders" optionPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
February 2nd, 2011 3:42am

I have a situation where I can view Search Folders for one box I am a delegate for and I cannot see the Search Folders for another mailbox. I have not been able to find a difference in permissions for the mailboxes and it does not appear that I can set permissions specifically for the Search Folders. Any ideas of how to make them visible?
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May 17th, 2011 4:43pm

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